Customer Care Specialist

Are you passionate about making people happy and love a fast-paced environment? We're looking for a friendly and reliable individual to join our growing short-term rental company. As a Customer Care Specialist, you'll be the first point of contact for our guests, ensuring they have a fantastic stay.

What you'll do:

• Be the friendly face of our company and answer guest inquiries, handle bookings, and resolve any issues.

• Make sure our guests have a smooth and enjoyable stay from start to finish.

• Be a problem-solver who can stay calm under pressure and find creative solutions.

• Work closely with your team to provide top-notch customer service.

What we're looking for:

• Excellent communication skills in both Czech and English (other languages are a plus!).

• A genuine passion for helping others and making our guests feel at home.

• A proactive attitude and a love for finding ways to improve things.

• Computer savvy and eager to learn new tools and technologies.

• The ability to stay cool, calm, and collected in busy situations.

What we offer:

• A fun and dynamic work environment with a young and energetic team.

• Opportunities to grow and develop your skills.

• Competitive salary and benefits.

• Flexible work arrangements.

• Modern office in the city center - WeWork.

Think you're a perfect fit? Send us your CV and a cover letter in English to anna@turnkey.cz

We can't wait to hear from you!